Terms of Service

Effective: April 29, 2026 · Last updated: April 29, 2026

These Terms of Service ("Terms") govern your access to and use of Norvya, including our mobile applications, websites, AI features, and related services (the "Services"), provided by Norvya LLC, a Maryland limited liability company ("Norvya," "we," "us," or "our"). By creating an account or using the Services, you agree to these Terms.

Not medical advice. Norvya is a wellness and health intelligence tool. It is not a medical device. The Services are not intended to diagnose, treat, cure, or prevent any disease, and the information provided is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

1. Eligibility

You must be at least 18 years old to use Norvya. By using the Services, you represent that you are 18 or older and have the legal capacity to enter into these Terms.

2. Your Account

You are responsible for all activity that occurs under your account.
You must provide accurate information and keep it up to date.
You must keep your password confidential and notify us promptly of any unauthorized use.
One account per person; you may not share your account with anyone else.

3. Subscriptions and Billing

Some features of Norvya require a paid subscription. Subscription pricing, billing periods, and feature inclusions are presented at the point of purchase and may change from time to time on a forward-looking basis. Subscriptions automatically renew unless canceled before the end of the current billing period through the app store from which you purchased.

Refunds, where applicable, are governed by the terms of the platform that processed your payment (Apple App Store or Google Play). Norvya does not directly process consumer subscription payments.

4. AI Features

Norvya includes AI-generated content, including coaching responses, longevity scores, and image analyses. AI output may contain inaccuracies, omissions, or recommendations that are not appropriate for your specific situation. You should review AI output critically and not rely on it as the sole basis for any health, lifestyle, or treatment decision.

5. Acceptable Use

You agree not to:

Use the Services for any unlawful purpose or in violation of any applicable law.
Reverse-engineer, decompile, or attempt to extract source code, model weights, or proprietary algorithms.
Upload images or content that does not belong to you or that depicts a third party without their consent.
Use the Services to provide medical care or clinical decisions for other people unless you are an authorized clinician using a Norvya-provided provider tool intended for that purpose.
Attempt to disrupt, overload, or compromise the security of the Services.
Use automated systems (bots, scrapers) to access the Services without our written permission.

6. Intellectual Property

Norvya, the Norvya logo, and all related software, designs, models, and content are owned by Norvya LLC or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal, non-commercial use, subject to these Terms.

Your content. You retain ownership of the data and images you upload. By using the Services, you grant Norvya a limited license to process your content solely to provide and improve the Services for you, in accordance with our Privacy Policy.

7. Health Platform Integrations

If you connect Apple Health, Google Fit, or another health platform, you authorize us to access the categories of data you select. You can revoke this access at any time through your device settings. Data accessed through these integrations is handled in accordance with our Privacy Policy and the platform's own terms.

8. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if continued provision of the Services to you would create undue risk for us or other users. Subscription fees are non-refundable except as required by law or by the app store's policies.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NORVYA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI OUTPUTS WILL BE ACCURATE OR RELIABLE FOR ANY PARTICULAR PURPOSE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NORVYA AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF FIFTY U.S. DOLLARS ($50) OR THE AMOUNT YOU PAID NORVYA IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless Norvya from and against any claims, damages, liabilities, and expenses arising out of your use of the Services, your content, or your violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Services will be resolved in the state or federal courts located in Maryland, and you consent to the personal jurisdiction of those courts.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you in the app or by email. Your continued use of the Services after the effective date of updated Terms constitutes acceptance.

14. Contact

Norvya LLC
Email: [email protected]
State of Formation: Maryland, USA