Solution
Hospice agencies
Your census, each patient's benefit-period dates, the IDG reviews coming due and the visit schedule by discipline, inside your hospice EMR or scheduling tool, without Norvya ever estimating prognosis.
- Credential model
- OAuth 2.0 client credentials for your organisation. Authentication
- Before production
- A BAA on file; read-only: every record is made by the agency's staff in Norvya.
- Sandbox
- Ask for the sandbox kind that fits your organisation.
Families you'll use
| Family | Fit | Status |
|---|---|---|
| Events (webhooks) | Core | Built — gated |
| Hospice agencies | Core | Built — gated |
| Enrolment & messaging | Useful | Built — gated |
Scopes to request
Ask only for what your product uses.
| Scope | Allows |
|---|---|
members.read | List the organisation's linked members as opaque member references. |
hospice.read | Read your hospice agency's census (election date, level of care, care site, length of stay, discharge), one patient's hospice record with the benefit period and the recertification and face-to-face dates computed from your recorded dates, and the IDG plan-of-care reviews due; never a prognosis or an eligibility statement (hospice agencies only, BAA on file). |
hospice.visits.read | Read planned and completed visits by discipline for your hospice patients: a visit is missed only when your staff recorded it not done, and a past visit with nothing recorded is 'not recorded' (hospice agencies only, BAA on file). |
members.invite | Invite people to join your organisation on Norvya (Norvya emails its own invitation in the person's language; never a pre-granted consent: the person chooses what to share in the app) and create printable join codes; follow each invitation to joined. Daily cap, de-duplicated per address, and the answer never says whether an address has an account. |
messages.write | Send a member a secure in-app message from your organisation (the conversation your staff use in Norvya); Norvya notifies them with its own generic wording, never your text. Members who turned messages off are refused. |
messages.read | Read your organisation's in-app conversation with a member, including their replies (audited as a disclosure). |
webhooks.manage | Register HTTPS webhook endpoints (payloads carry no PHI). Each event also needs its own scope: worklist / attention events clinical.panel.read, import events panel.import.write, population.export_completed population.export (medical practices only), member.at_risk fitness.roster.read, public_health.iis_ack_received public_health.immunizations.read, public_health.case_report_response public_health.case_reports.read. claims.import_completed needs claims.import.write (medical practices only). member.account_claimed needs members.claim_invite (medical practices only). hospital_at_home.escalation needs hospital_at_home.read (hospitals only). hospice.idg_review_due needs hospice.read (hospice agencies only). pharmacy.refill_due and pharmacy.discharge_episode_opened need pharmacy.patients.read; care_site.change_of_condition, care_site.incident_recorded and care_site.mar_exception need care_sites.read (pharmacies and care-facility operators, their own sites). travel.journey_updated and travel.leg_status_changed need travel.journeys.read, travel.nursing_visit_recorded travel.nursing.read, travel.invoice_issued travel.billing.read (medical-travel desks only). travel.inquiry_updated needs travel.inquiries.read, travel.journey_message_posted travel.messages.read (medical-travel desks only). instrument.batch_dispatched needs instruments.request (medical practices only). roster.enrolment_summary needs members.roster.read (medical practices only). older_adults.falls_tier_raised needs older_adults.read (medical practices only). employer.challenge_completed needs employer.challenges.read and occupational.exam_due occupational.read (employers only); medspa.adverse_event_reported needs medspa.aftercare.read (treating practices only). rehab.goal_met needs rehab.read; nutrition.caseload_flagged needs nutrition.read (medical practices only). cocm.review_due needs behavioral.read (medical practices only). derm.lesion_recheck_due and derm.patch_test_read_recorded need derm.read (medical practices only). |
Before production
Gate: A BAA on file; read-only: every record is made by the agency's staff in Norvya.
Sandbox
Build and test against synthetic members before you touch real data. Ask for the sandbox kind that fits your organisation. What a sandbox holds, its credentials, limits, resets and expiry are in the Sandbox guide. To request one, write to [email protected] with your organisation and market.
Every endpoint for this market
The families this solution uses, filtered to the scopes it requests. Each link opens the endpoint on its family page.
Platform Built — gated3
- GET
/v1/members - POST
/v1/oauth/token - GET
/v1/usage
Enrolment & messaging Built — gated12
- GET
/v1/invites - POST
/v1/invites - GET
/v1/invites/{invite_ref} - POST
/v1/invites/{invite_ref}/revoke - POST
/v1/invites/{invite_ref}/simulate-join - GET
/v1/join-codes - POST
/v1/join-codes - POST
/v1/join-codes/{code_ref}/revoke - POST
/v1/join-codes/{code_ref}/simulate-join - GET
/v1/members/{member_ref}/messages - POST
/v1/members/{member_ref}/messages - POST
/v1/members/{member_ref}/messages/simulate-reply
Events (webhooks) Built — gated5
- GET
/v1/webhooks - POST
/v1/webhooks - DELETE
/v1/webhooks/{webhook_id} - GET
/v1/webhooks/{webhook_id}/deliveries - POST
/v1/webhooks/{webhook_id}/enable